For questions regarding an order that has been placed please contact us at orders@ccwsupply.com

How To Order

Ordering Online
Placing an order online is easy, secure, and convenient. Simply select the products you would like to purchase and place them in your shopping cart. When you are finished shopping, select the "check out" feature to begin the checkout process. Once you have entered your shipping and billing information, submit your order.

Pickup option now available!
If you live nearby or will be traveling through the St Cloud Minnesota area and wish to pick up your prepaid order at the store, choose the "In-Store Pickup" option upon check out or call in your order and we'll have it ready for you! Please indicate when you will be stopping by to pick your order up under the "Comments" section at checkout.

A $3.00 service fee will apply. Our new summer hours are:
Mondays: By Appointment
Tuesdays: 9-3
Thursdays: 3-6:30
Fridays: 11-6
Saturdays: 11-3

Ordering by Phone
If you prefer, you can call us at (320) 259-9230 or our toll free number at 1-800-850-9171 and a representative will be happy to assist you. Should you receive our voicemail, leave your name and number and we will return your call by the next business day.

Sales Tax
All orders shipped to destinations within the state of Minnesota are charged 7% sales tax. Orders sent to destinations outside the state of Minnesota are exempt from sales tax.

Payment Options
CCWSupply accepts Visa, MasterCard, and Discover and Money Orders. We are sorry we are unable to accept personal checks for mail orders.

Money orders may be mailed along with completed order form to:
CCW Supply
Attn: Mail Order Department
204 3rd St N
Waite Park, MN 56387

Orders paid for by money order will be processed when payment is received. Please allow extra processing time for this option.

Shipping Information

In the unlikely event an item you have ordered is out of stock we will notify you via e-mail or phone and let you know its estimated time of arrival. You may choose to receive a similar item, wait for the back ordered item or change your order at that time.

Our estimated time of delivery for all in-stock orders is 7-10 days from the date of order.

We ship via UPS Ground or US Postal Priority Mail. Expedited shipping is available for call-in orders only. Please call us for expedited rates and availability.

We do NOT ship to APO addresses.

All orders over 20 pounds may incur an additional shipping charge. A representative will contact the customer with that amount prior to shipping.

All orders placed on Fridays, Saturdays, Sundays or Holidays will be processed on the next business day.

Shipping Rates

Order Amount	Rate
up to $19.99	$10.00
$20.00 to $29.99	$12.00
$30.00 to $39.99	$13.00
$40.00 to $49.99	$14.00
$50.00 to $59.99	$15.00
$60.00 to $69.99	$16.00
$70.00 to $79.99	$17.00
$80.00 to $89.99	$20.00
$90.00 to $110.99	$25.00
$111.00 and up	$35.00

Changes or Cancellations

You may change or cancel your order as long as it has not been processed or shipped. Please notify us via email orders@ccwsupply.com if you wish to change or cancel an order.

Returns and Exchanges
We are confident you will be happy with our products. If, however, you are unsatisfied with the quality or condition of your order please call us within 5 days of receiving your shipment. We will do everything reasonably possible to rectify the problem.

If you should need to return an item please call us at 320-259-9230 or 1-800-850-9171 within 5 days of receiving your order for prior authorization. Returns are only accepted on unopened or nonperishable items. We are unable to accept returns on cake stands, candy molds, edible items, books or cake toppers.

Returned products are subject to a 20% restocking fee. Shipping and Handling is non-refundable and customer is responsible for shipping on returned items. Customer is also responsible for properly packaging items for reshipping to ensure against damage.

Seasonal items can not be returned.

We reserve the right to refuse any returned items deemed unsellable by our management.

Privacy Notice

Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on the ccwsupply.com Web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:

Your Name
Billing address
E-mail address
Daytime phone number
Credit/Debit Card Information

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our Web site if you would like to receive our e-mail newsletter. Our registered customers will receive the e-mail automatically, and they may opt out of it at any time.

Conditions of Use

Use of the ccwsupply.com web site constitutes acceptance of the following:

All materials (including, without limitation, all text, photographs, images, video and audio "our materials") on this Web site are provided by ccwsupply.com as a service to its clients and may be used for personal informational purposes only. You are prohibited from posting or transmitting to or from ccwsupply.com any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

ccwsupply.com or its affiliated companies listed herein retain all rights regarding their trademarks, trade names, brand names, trade dress, including without limitation, the following: ccwsupply.com. These marks, names or dress, and all associated logos or images, are registered and/or common law trademarks of ccwsupply.com.

Other trademarks and service marks appearing in this site are the property of their respective owners.

Links:
ccwsupply.com is not responsible for the availability of external sites or resources linked to this site, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. ccwsupply.com shall not be responsible or liable, directly or indirectly, for any damages or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

Webmasters Notice:
Regarding the use of trademarked names in metatags and/or hidden text, we have a no-tolerance policy. The use of trademarked names in metatag keywords is trademark infringement, and the use of trademarked terms in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition. Linking to any ccwsupply.com page is prohibited absent express written permission from ccwsupply.com. Framing ccwsupply.com with links, advertisements and/or other information not originating from ccwsupply.com is expressly prohibited.

Warranty Disclaimer:
Access to ccwsupply.com and its content is provided without charge to users by ccwsupply.com "AS IS" and without warranty of any kind. ccwsupply.com shall bear no responsibility or liability for any damages of any kind arising out of, or in connection with the use, copying or display of, content from ccwsupply.com.